Training Institute in Dubai - Knowledge Point Training Institute Dubai UAE

The genesis of Knowledge Point Institute can be traced back to 1995 when the digital world was literally being taken by storm through unleashing of the potential of computers

Active Listening

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Active Listening

Most people hear, very few listen! If you want to develop the latter quality, we have a course for you.

Course Objectives:
  • Understand the importance of listening behavior and effective communications.
  • Understand essential elements of listening actively.
  • Learn how to be an “active listener”.
  • Use body language to emphasize and support the communicated message.
  • Appreciate the role of questioning and confirming.
  • Improve the communication process by paraphrasing and asking open-ended questions.

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